Shipping policy

Processing Times

Most ready-to-ship items are processed within 1-3 business days.

Custom and personalized orders typically require a 2–3 week lead time to allow for the design process, proof revisions, customer approvals, production scheduling, and fabrication.

Production timelines begin after final design approval has been received, not when the order is initially placed.

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Custom Orders

Custom orders require a detailed design and approval process before production begins. Customers are responsible for reviewing and approving artwork proofs, wording, dimensions, and customization details before fabrication.

Please allow approximately 2–3 weeks for custom orders, depending on design complexity, approval turnaround times, and current order volume.

Delays in responding to proof requests or approval communications may extend production timelines.

Because custom items are made specifically for each customer, production timelines may vary.